Full-Time Position
Location: San Francisco, CA
JOB DESCRIPTION
Avochato is looking for a highly motivated Account Manager to join our Customer Success team. We need someone who will ensure the long-term success of our existing customers, as well as onboard new customers.
Account management responsibilities include developing relationships with your portfolio of assigned customers and connecting with key business executives.
RESPONSIBILITIES
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Assist with high severity requests or issue escalations as needed
QUALIFICATIONS
- 1 year account management experience
- Excellent written and verbal communications skills
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills
SKILLS
- Customer Service
- Customer Relationship Management
- Account Management
- Account Manager
COMPENSATION
$50K – $70K
0.1% – 0.2%
VISA SPONSORSHIP
Not available
TO APPLY
If interested, please apply now.